![]() ![]() Forbidden message categories for SMS/MMS in US and Canada.Public URL shorteners (bitly, tinyurl, etc.).Here’s a summary of what will cause Twilio to block the messages you send to your contacts: They also do this to comply with the rules set by carriers and regulators. To protect mobile users from fraud, spam, and other unwanted messages, Twilio blocks and filters certain SMS messages with problematic content. You will receive all updates on the status of your registration by email. As of May 12, 2023, you can not register your Twilio Sender Profile directly from your Ontraport account. Due to these changes, we created the registration page above, which contains all the required information to protect our customers from fees and blocked traffic. Note, Ontraport users previously submitted their registration through the Sender Profile section in their account. Ontraport will submit this on your behalf. Click here to go to the registration page and fill out the form. ![]() Iff you previously registered, re-register using the form below.ĭepending upon their carrier, unregistered companies may be subject to non-compliance fees and blocked traffic. To see the full FCC report, click here.Īs of May 2023, all businesses that send messages to U.S. This registry is designed to promote transparency about who is sending SMS messages and their purpose. Federal Communications Commission (FCC) forced carriers to address the rise of spam and scams sent to mobile phones by requiring Sender Profile registration. However, we recommend that all users register their Sender Profile to avoid spam traps and increase sending speed. This step is required for accounts sending SMS or MMS messages to numbers in the U.S. ![]()
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